Terms of Service
These Terms of Service (“Terms”) regulate the access or use that you, as a natural person, business, or legal entity, from any country in the world.
By accessing the website www.nalarocks.com or app.nalarocks.com, the User is accepting and acknowledging to agree with the company’s Terms of Service Policy.
It will be the User’s sole responsibility to read each point of this document, which discloses how the personal information of each User will be treated when using our digital services.
By accessing and using the Services, you agree to be legally bound by these Terms, establishing a service relationship between you and Nala. If you do not accept these Terms, you cannot access or use the Services. These Terms expressly replace any previous agreements or commitments with you. Nala may immediately terminate these Terms or any of the Services regarding you or, in general, stop offering or deny access to the Services or any part of them at any time and for any reason.
Supplementary conditions may apply to certain Services, which will be communicated to you concerning the applicable Services. The additional requirements are established in addition to the Conditions. They will be considered a part of them for the appropriate Services. Supplementary conditions will prevail over the Conditions in case of conflict regarding the applicable Services.
Nala is HR software designed to optimize human resources processes, such as conducting surveys, administering questionnaires, managing talent, and more, for employers and their workers, referred to as “the User,” through our Platform, referred to as “the Platform.” Nala provides various services through the Platform, for which we charge a specified fee, collectively called “the Services.” It is important to note that Nala is not involved in the employment relationship between the employer and the worker, nor does it have any say in the terms or conditions of their employment. By using our Services, you acknowledge that you are authorized to do so under the laws of your applicable jurisdiction.
To use the Services, the User must have access to a data network and a device that can connect to the Internet and browse web pages. The User is responsible for obtaining this access and any associated data and message fees if accessing the Services from a wireless device. The User is also responsible for acquiring and maintaining compatible hardware or devices to access and use the Services and any updates. However, Nala cannot guarantee that the Services will function on all hardware or devices. The Services may also be subject to malfunctions or delays inherent in using the Internet and electronic communications. By using the Platform, you confirm you have the necessary tools and equipment to access and use the Services.
To access most aspects of the Services, the User must first register and maintain an active personal user account (“Account”).
Registration requires the User to provide personal information to Nala, such as their name, address, and mobile phone number. Suppose an employer requires Nala’s services through the Platform. In that case, they must upload data for their workers or employees that comply with the General Data Protection Regulation of the European Union (GDPR) standards.
By using the Services, the User declares that they are not prohibited from doing so under any applicable laws. Personal contact information will be requested during registration to enable us to provide services.
Information we collect
To use most features of our Services, you must register and maintain an active personal user account (“Account”). During registration, we require the User to provide personal contact information that enables us to deliver our services. The User agrees to provide accurate and up-to-date information. You are authorized to verify and correct the personal information we maintain about you on our site or records.
Additionally, Nala may request additional information on special occasions beyond the registration process. As part of accessing or using the Service and Sites, we may collect, access, use, and share certain Personal Data from or about you, including your name, email address, mobile phone number, and other personal information necessary to provide you with our Services.
Using our Services, you authorize Nala to use your name and brand or logo to include you in the list of clients or users of the Services and commercial or marketing presentations related to the Services, following Nala’s standard business practices and privacy policies on the Nala website.
Use of Information
Nala may use users’ contact information to send information about the company. Users may opt out of future communications as required by applicable law. Nala may use users’ IP addresses to help diagnose problems with our server and to administer our Website. Nala may also use personal information to determine the demographic data of our users and distribute statistical and general market information. This data always represents aggregated information and never identifies a specific user.
Information to Third Parties
Nala does not commercially use user information.
Security of Information
Nala has adopted the legally required levels of security to protect personal data from loss, misuse, alteration, unauthorized access, and theft. However, users should be aware that security measures on the Internet are not impregnable. Users are responsible for keeping their Nala account password confidential. Users authorize Nala to perform only the necessary functions to provide its services. This authorization extends to trusted third parties, such as internet providers, for data transmission.
Intellectual and Industrial Property Rights
The information and content available on or through this Site are the exclusive property of Prado y Castillo SpA. and its licensors. They are protected by copyright, trademark, and other intellectual and industrial property laws. Users are strictly prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works, or using any information available on or through this Site for commercial, public, or other purposes not expressly authorized in writing by Prado y Castillo SpA.
Users are also prohibited from decompiling, reverse engineering, disassembling, or attempting to derive the Site’s source code, algorithms, other trade secrets, or any of its software components. Any unauthorized use of the Site’s programs, copyrighted materials, trade secrets, or additional proprietary information is strictly prohibited.
It is important to note that none of the programs or works eligible for copyright protection on this Site are provided to Users for research, scientific, and development purposes. Any use of the Site’s content and information must be authorized in writing by Prado y Castillo SpA.
If you have any questions regarding using the content and information on this Site, please get in touch with us at email@example.com.
Direct Resolution of Conflicts
Direct Resolution of Conflicts:
If you have any issues with using our Services and believe that Nala is not following any part of these Terms, or if any dispute arises between the Parties, you agree first to communicate the issue to our email firstname.lastname@example.org. We will analyze the matter and work to resolve it promptly.
Suppose you are not satisfied with the resolution of the matter. In that case, the Parties agree that the following process will finally resolve any such dispute:
Mediation and Arbitration
These Terms and Conditions shall be governed by and construed by the laws of the Republic of Chile (“Applicable Law”). Any dispute or difficulty arising between the parties in connection with these Terms, including their interpretation, existence, nullity or validity, compliance or non-compliance, resolution, rescission, validity, extension, or similar matters, shall be submitted to arbitration before a mixed arbitrator. The arbitrator shall be appointed by mutual agreement of the parties. Suppose the parties cannot agree on the appointment of the arbitrator. In that case, the Chamber of Commerce of Chile de Santiago A.G. shall have the power to appoint a mixed arbitrator from among the members of the arbitral body of the Center for Arbitration and Mediation of Santiago. The arbitrator’s decision shall be final and binding. The parties waive any right to appeal except for clarification, rectification, amendment, cassation in form, and the complaint remedy. The arbitrator shall have the power to determine their jurisdiction.
Any controversy or conflict in this regard shall be submitted to the Ordinary Courts of Justice of the city and commune of Santiago de Chile, excluding any other jurisdiction that may correspond. Please note that access and use of the Site and its services and/or content are prohibited in all jurisdictions that do not recognize the effectiveness of these Terms and Conditions.